The Practice Manager’s time is all taken up with increased statutory regulation, firefighting and constant staffing issues. And customer service is usually the first to suffer as a result. In a busy dental practice it is virtually impossible to follow up all pending treatment. We can help you source and train the best customer service...
We provide expert advice and support for commissions, dental, medical practitioners and their support staff. We also provide a service to care and residential homes and the beauty industry, including tattoo and piercing salons. Our Specialist will help you to monitor and maintain high standards in infection control by conducting audits and training for you and...
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We are available to provide onsite consultations for the following: Business analysis Tendering for NHS PDS Contracts Policy development Review of evidence prior to inspection with the CQC New builds Refurbishments Program development Training Review and assessment of productivity Investigation following a complaint/serious untoward incident Risk assessments
For practices to run efficiently and safely they must implement essential quality assurance requirements and take steps to adopt national standards that promote best practice for infection control. Audit is a very effective method used to test and monitor compliance with HSE requirements and national guidelines within the clinical governance framework. It will aid preparation for inspection...
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Clinical governance is the system through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which clinical excellence will flourish (Department of Health). Clinical governance encompasses quality assurance, quality improvement and risk and incident management.
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